FAQS
Find answers to common questions about Retire-IT’s secure, compliant, and responsible IT disposal services.
Retire-IT provides services to businesses and organizations of any size. There is no size constraint. We can handle a single server in San Francisco or one thousand laptops in Laredo. We believe that IT disposal should be an ongoing process rather than a periodic event.
Ensuring quality is our business. Retire-IT works solely with certified partners who follow industry best practices. We qualify each partner’s processes and continuously monitor their performance. We employ rigorous statistical process control to provide an advanced warning of potential quality problems and internally manage logistics rather than handing them off to a third party. Clients are also encouraged to visit facilities and inspect the process firsthand.
Disposal tags are designed to help prevent theft and maintain a secure chain of custody throughout the IT disposal process. They provide a simple and effective way to track equipment from collection through final processing.
No. Liability for data exposed through the resale of technology equipment rests with the company that created the data. Transferring ownership does not eliminate this responsibility. Without an unbroken chain of custody, relying solely on a buyer to destroy your data can leave your organization exposed.
No. Corporate insurance policies may not fully address data security risks. Coverage for consequential damages and data security claims can vary significantly between policies and insurers. Organizations should review their specific policies and coverage with their insurance providers.
Retire-IT can dispose of a wide range of IT equipment, including desktop computers, notebooks, printers, monitors, handheld devices, servers, networking equipment, imaging equipment, medical devices, copiers, and telephone systems. Equipment is transported safely, tested, recycled, or resold through the appropriate process.
Retire-IT ensures that data and software are removed from electronic media. Hard drive erasure procedures follow NIST and DoD standards. Inoperable hard drives can be physically destroyed, and on-site destruction and certified data destruction options are also available.
You generally don’t need to ship your assets. Standard Retire-IT service includes pickup from your locations. Simply provide details about what you have, where it is located, and when the equipment should be collected. Equipment should be de-installed and placed in a central location.
Yes. Retire-IT specializes in the transportation and logistics of retired IT equipment and can help make transportation secure and cost-effective. You can arrange for your assets to be shipped directly to a Retire-IT facility.
Retire-IT provides clear, upfront pricing. Costs include a nominal equipment processing fee and, depending on the location, a minimum transportation charge. There are no hidden disposal fees or unexplained surcharges. Remarketable assets may help offset the cost of IT disposal.
Retire-IT provides environmentally responsible disposal for assets without market value in accordance with applicable EPA guidelines and federal, state, and local laws. If assets are not remarketable, there is no additional cost for recycling them; the recycling cost is included in the service price.
You can request a quote online, email support@retire-it.com, or call (888) 839-6555. Retire-IT will provide a quote and the details needed to proceed.
Yes. E-waste requirements can vary depending on the type of equipment and applicable federal, state, and local regulations. Organizations should ensure their IT disposal vendors comply with the regulations that apply to their equipment and location.
The HIPAA Privacy Rule requires covered entities to apply appropriate administrative, technical, and physical safeguards to protect protected health information in any form, including when disposing of it.
Retire-IT has authorized facilities across the United States, Canada, the United Kingdom, Mexico, and Puerto Rico. The company is headquartered in Columbus, Ohio.
Veridy™ and Veridy Verification™ are trade names and trademarks of Retire-IT, LLC, an Ohio limited liability company. Retire-IT, LLC is a separate legal entity from Telamon Corporation and is not owned, controlled, operated by, or a subsidiary of Telamon Corporation. Telamon Corporation may participate in Veridy programs or provide services under agreements with Veridy.